Manage your session

Use the booking ID and email from your confirmation to reschedule or cancel up to 24 hours before your session.

Find your booking

Enter the details exactly as they appear in your confirmation email.

Your session policy

  • Standard private and group sessions are 45 minutes. Intro sessions are 20 minutes.
  • You can cancel or reschedule online until 24 hours before your session begins.
  • When an eligible package-credit session is cancelled, the package credit is returned to your account.
  • Changes requested within 24 hours cannot be made online. Please contact us for help.